Pre-Installation Activities

Activities that transpire before system is installed on customer site.

The following activities are initiated right after purchase order for a new system is received:

Hardware Purchases

Included are purchases of one or more servers, high definition flat panel display(s), uninterruptible power supplies, and a backup hard drive. Customers may opt to provide some or all of these themselves. The servers are shipped to BTE, the rest of equipment is shipped directly to the customer.

Software Purchases

Included are purchases of server operating system, SQL server, and all applicable software licenses.

SmartMaster Licenses

EULA and Service Contract documents are generated and sent to the customer for signatures.

Server Preparation

Each server is unpacked at BTE, fired up, and configured as follows:

  • Server operating system components are initialized and configured:
    • Administrator accounts
    • Network
    • Remote desktop
    • Firewall (configured for remote desktop, SQL server, and report server traffic)
  • SQL server components are installed and configured:
    • Database
    • Administrative server logins
    • Administrative database logins
    • Communications
    • Remote access
    • Mail
    • Report server
  • SmartMaster updaters are installed
  • SmartMaster server components are installed and initialized
  • SmartMaster user interface components are installed
  • The customer's SmartMaster electronic license is created on BTE server
  • SmartMaster is started and tested for
    • Connectivity with BTE server
    • Remote access
    • Report server functionality
  • The latest Microsoft updates are downloaded and installed
  • Burn In - the server is then left running for a couple of days


Each server is finally shut down, re-packed, and shipped to it's new owner. Server ownership is formally transferred from BTE to the new owner - a form is filled and sent to server manufacturer.



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  • SmartMaster platform is the basis for most of our software products.
  • It provides basic services like communications, event logging, data viewing and analysis.
  • SmartMaster is based on Microsoft's SQL 2016 Server which provides industrial strength database services.
  • SmartMaster also uses SQL server modern security services, electronic notification dispatching, and reports.
  • SCADA component provides one-line diagrams, and T-SQL compiler so operators can write their own programs.
  • Load Management component provides demand response, load state reinserting, and load rotation algorithms.
  • Capacitor Control component adds capacitor bank management based on any external parameter.
  • Capacitor Control component also provides safety control timers for capacitor bank protection.
  • NTMC is our legacy master controller which was developed and supported from 1995 to 2009.
  • While NTMC technical support is still in effect, the product is no longer being developed and expanded.
  • Most NTMC customers have upgraded to SmartMaster.
  • NeXGen is our partner company Telescada's product line of RTUs and switches used by utilities.
  • BTE has co-developed NeXGen and NGC, the NeXGen Configuration programming utility.
  • Together with Telescada we offer a wide range of solutions for the electric, gas, and water utilities.
SCADA, Load Management, Capacitor Control, AMR
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