Privacy Statement

Last updated July 29, 2021.

Data Collection

If you are connecting to SmartMaster via these pages, BTE and your SmartMaster Operator maintain the following information on BTE Internet server, and on SmartMaster master station server:

  • Your SmartMaster access account username,
  • Your SmartMaster access account password,
  • Your first name,
  • Your last name.

This information is used to define your SmartMaster access account. When you view web pages published by SmartMaster, this information is used for authentication and authorization purposes. SmartMaster also uses this information to identify you in its event log files when you issue commands to SmartMaster. If you are also subscribed to receive e-mail notifications from SmartMaster, your SmartMaster Operator master station server also stores your e-mail addresses.

Data Protection

All personal data is stored in encrypted files. BTE server is managed for BTE by DiscountASP, a Los Angeles, CA based professional internet domain hosting company using the latest security measures and infrastructure. When accessing SmartMaster via the internet, all communications between BTE server and your browser, as well as all communications between BTE server and SmartMaster Operator master station server are encrypted using the latest SSL technology. Please contact your SmartMaster Operator for information about their data protection and privacy policies.

Data Sharing

BTE does not share customer data with anyone. Please contact your SmartMaster Operator for information about their data sharing and privacy policies.

Use of Cookies

When you view web pages published by SmartMaster, a small text file called 'Cookie' is placed on your computer. SmartMaster uses cookies only to store session information so the server knows who you are when you move from one page to the next. A session identifier is assigned to you when you log-on to SmartMaster. This identifier is stored in the cookie and is used for the duration of your session. The cookie is made to expire when you close the browser, or when your session times out due to inactivity. No personal information is stored in the cookie.


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  • SmartMaster is a SCADA platform which runs on a private server or in the cloud.
  • It provides services like communications, event logging, data viewing and analysis.
  • SmartMaster is based on Microsoft's SQL 2019 Server which provides industrial strength database services.
  • SmartMaster also uses SQL server modern security services, electronic notification dispatching, and reports.
  • SCADA component provides one-line diagrams and T-SQL compiler so operators can write their own programs.
  • Load Management component provides demand response, load state reinserting, and load rotation algorithms.
  • Capacitor Control component adds capacitor bank management based on any external parameter.
  • Capacitor Control component also provides safety control timers for capacitor bank protection.
  • NeXGen is our partner company Telescada's product line of RTUs and switches used by utilities.
  • BTE has co-developed NeXGen firmware, and associated software tools that go with the products.
  • Together with Telescada we offer a wide range of solutions for the electric, gas, and water utilities.
SCADA, Load Management, Capacitor Control, AMR
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